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Genesys-Angel
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Proactive Customer Engagement
sponsored by Genesys-Angel
WHITE PAPER:In this research report from the Yankee Group, explore how to achieve successful customer engagement management across the entire customer lifecycle by leveraging the right tools and integrating communication channels.
Posted: 30 Sep 2013 | Published: 31 Jul 2013
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TOPICS:  Call Center Management | Call Center Services | Call Centers | Cloud CRM | Contact Center Management | Contact Center Services | Contact Centers | CRM | CRM Best Practices | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Service | Mobile CRM
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