All resources sponsored by:

RingCentral

26 - 49 of 49 Matches
Migrating from a Premises-Based PBX to the Cloud: The Tide Has Turned
sponsored by RingCentral
WHITE PAPER:Industry watchers and pundits all agree that in the cloud-versus-premises PBX debate, the cloud has won. Organizations of all sizes and across all verticals are choosing cloud-based unified communications for bringing together voice, text, messaging, video, conferencing, meetings, and more. In this white paper, explore the many benefits of UCaaS.
Posted: 27 Apr 2020 | Published: 27 Apr 2020
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Contact Center 2.0: The Rise of Collaborative Contact Centers
sponsored by RingCentral
WHITE PAPER:Learn why cloud contact centers are taking over, and how digital transformation is making them more unified, collaborative and intelligent in this white paper.
Posted: 24 Apr 2020 | Published: 24 Apr 2020
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Contact Center 2.0
sponsored by RingCentral
WHITE PAPER:Download this white paper to learn about the problems associated with legacy contact centers, and how moving to the cloud can help eliminate them.
Posted: 24 Apr 2020 | Published: 24 Apr 2020
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Employee Experience and Customer Experience: 2 Halves of the Whole Equation
sponsored by RingCentral
WHITE PAPER:Download this report to explore the relationship between customer and employee experience, and what communication tools can help you support them both.
Posted: 23 Apr 2020 | Published: 23 Apr 2020
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How Long Hold Times Affect Your Customers’ Experience (And Your Bottom Line)
sponsored by RingCentral
WHITE PAPER:There’s always going to be an ebb and flow of contact center needs that is mitigated by asking customers to wait. Still, the question is, what does that mean for you, and how can you handle them better? Find out in this white paper, which explores the effects of hold times on your customers’ experience and tips to help you tackle the issue.
Posted: 22 Apr 2020 | Published: 22 Apr 2020
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UC as a Service (UCaaS)
sponsored by RingCentral
ANALYST REPORT:The UCaaS market in North America is marked by a large and dynamic provider landscape. In this UCaaS Leadership Scorecard, explore the top 10 UCaaS providers in North America.
Posted: 22 Apr 2020 | Published: 08 May 2019
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The Collaborative Contact Center A disruptive approach to customer engagement
sponsored by RingCentral
WHITE PAPER:Access this white paper to review key considerations that can help you choose a cloud contact center solution and discover 4 four reasons to make your contact center collaborative.
Posted: 21 Apr 2020 | Published: 21 Apr 2020
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Overcoming the Digital Age Disconnect
sponsored by RingCentral
RESEARCH CONTENT:RingCentral recently conducted a global survey of 2,000 customer-facing knowledge workers and customer support employees to learn more about the connection between employee and customer engagement. Download this 18-page eBook to explore the results, and see why experts say the 2 are inextricably linked.
Posted: 21 Apr 2020 | Published: 21 Apr 2020
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Unified, Efficient, Agile: 3 Hallmarks of the Future Digital Workplace
sponsored by RingCentral
WHITE PAPER:Download this Frost & Sullivan white paper to explore the communication and collaboration trends shaping the future of work and how your company can set a foundation today to achieve long-term success.
Posted: 20 Apr 2020 | Published: 20 Apr 2020
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An Overview of The Hosted IP Telephony and UCaaS Industry
sponsored by RingCentral
ANALYST REPORT:Businesses can choose from an expanding array of options as providers of various backgrounds and skill sets launch hosted IP telephony and UCaaS offerings to address growing customer demand. In this Frost RADAR report, explore the innovation and growth leaders in the market.
Posted: 20 Apr 2020 | Published: 20 Apr 2020
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Vendor Comparison Report: Unified Communications as a Service
sponsored by RingCentral
ANALYST REPORT:This Gartner Magic Quadrant Report for Unified Communications as a Service evaluates leading vendors like RingCentral, 8x8, Fuze and more to help you choose the best vendor based on their ability to meet end-user requirements and their deployment options.
Posted: 17 Apr 2020 | Published: 30 Jul 2019
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The Power of Connection
sponsored by RingCentral
WHITE PAPER:More than a decade into the cloud-computing era, many businesses have been using cloud-based enterprise applications for years. These applications become even more powerful when they are integrated with a cloud communications app. In this white paper, learn about the benefits of integrating your business apps with UCaaS.
Posted: 16 Apr 2020 | Published: 16 Apr 2020
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How Integration and Customization Will Redraw the UCC Landscape
sponsored by RingCentral
ANALYST REPORT:In this Aragon Research paper, learn how the UCC market is shifting to platforms that will enable innovation via API-enabled application marketplaces.
Posted: 15 Apr 2020 | Published: 18 Oct 2019
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Achieving Agility with Cloud UC
sponsored by RingCentral
ANALYST REPORT:In this Nemertes Research white paper, CIO and Principal Research Analyst, John Burke, explains how to transform your network to support your UCaaS.
Posted: 15 Apr 2020 | Published: 15 Apr 2020
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Understanding the Real Cost of Your Business Communications System
sponsored by RingCentral
WHITE PAPER:When assessing the future of your business communications, a good way to start is by closely evaluating the TOCs for on-prem vs. cloud systems. Download this white paper for a breakdown of the costs associated with both systems to help you decide which solution is best for you.
Posted: 14 Apr 2020 | Published: 14 Apr 2020
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From Workplace Chaos to Zen: Dealing with Collaboration App Overload
sponsored by RingCentral
WHITE PAPER:Disparate workplace apps intended to streamline workflow have instead sparked an app overload that’s undermining productivity in businesses around the world. So, what can you do to avoid it? Find out in this white paper, which explains what app overload is and how it happens, as well as instructions for managing it.
Posted: 14 Apr 2020 | Published: 14 Apr 2020
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Disruptive Customer Engagement with Cloud Contact Center Software
sponsored by RingCentral
WHITE PAPER:The shift to the cloud that is happening in the contact center software market is very similar to what has already happened in the customer relationship management (CRM) market. Download this report to learn why so many organizations are adopting cloud contact center software and explore 4 RingCentral customer success stories.
Posted: 13 Apr 2020 | Published: 13 Apr 2020
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Pressing the Button on Remote Working in the UK
sponsored by RingCentral
WHITE PAPER:Remote working is more popular than ever. Multiple factors have been driving adoption on an international scale for some time, and as businesses recognize the benefits to their peers or competitors, instances of remote working are on the rise across Europe and beyond. Download this report to explore research on adoption rates in the UK.
Posted: 30 Mar 2020 | Published: 30 Mar 2020
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Business Phone Systems - Virtual PBX
sponsored by RingCentral
WEBCAST:View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
Posted: 18 Feb 2014 | Premiered: Jul 17, 2013
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Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER:This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014
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Managing Communications for the World of BYOD: Deploying the Right Technology for Today's Mobile World
sponsored by RingCentral
WHITE PAPER:This Frost & Sullivan report outlines a key solution that enables mobile workers to experience constant access to business assets while using personal devices. Click through to learn how cloud-based communications services can reduce risk and high cost factors.
Posted: 17 Feb 2014 | Published: 17 Feb 2014
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Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER:This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013
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7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER:This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014
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Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral
sponsored by RingCentral
PRESENTATION TRANSCRIPT:This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
Posted: 29 Oct 2012 | Published: 29 Oct 2012
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26 - 49 of 49 Matches
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