All resources sponsored by:

ServiceNow

201 - 225 of 414 Matches
Get Visibility And Control Of Your Investments, Projects, And Teams
sponsored by ServiceNow
EBOOK:IT must manage a growing portfolio of projects, while being under pressure to cut costs and deliver value. If they don’t, it can lead to mistrust, cost overruns and project delays. Open up this eBook to explore best practices for successfully aligning investments to work with your organization’s needs, as well as tips for managing IT projects.
Posted: 11 Mar 2021 | Published: 11 Mar 2021
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CCW Customer Contact Week Digital
sponsored by ServiceNow
WHITE PAPER:According to CCW Digital research, when deciding brands to purchase from, 59% of consumers prioritize the customer experience more than they did before the pandemic. So, how can you keep up these rapidly rising expectations? The answer lies in Service operations. Read this report to learn about Service operations, and how it can help you.
Posted: 11 Mar 2021 | Published: 11 Mar 2021
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Manage Your Apps, Or Be Managed.
sponsored by ServiceNow
WHITE PAPER:In order to bring organizations into the modern world, IT need to identify, understand and bring applications under control of one central IT function. Enter: Application portfolio management (APM). Dive into this white paper to learn everything you need to know about APM, including APM in business strategies, implementation and more.
Posted: 10 Mar 2021 | Published: 10 Mar 2021
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Align Investments To Business Value
sponsored by ServiceNow
EBRIEF:Antiquated work methods, poor visibility and multiple tools can create disconnected strategy to execution. Open up this brief to take a look at three platforms that may be able to help solve this problem and why.
Posted: 10 Mar 2021 | Published: 10 Mar 2021
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ServiceNow Video 3
sponsored by ServiceNow
WEBCAST:Tune into this video to hear Jamison Cush, Executive Editor at TechTarget, and Kevin Nanney, Sr. Director of Product Management at ServiceNow, discuss FAQs around returning to the office, covering topics such as: what an ideal office looks like in 2021 vs. 2019, what the role of contract tracing plays in the return to work and more.
Posted: 10 Mar 2021 | Premiered: Mar 10, 2021
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TOPICS:  Remote Offices

ServiceNow Video 1
sponsored by ServiceNow
WEBCAST:In this brief interview, Kevin Nanney, the Sr. Director of Product Management for ServiceNow, discusses the re-opening process, and his predictions for which method will be most popular. Watch now to learn more.
Posted: 09 Mar 2021 | Premiered: Mar 9, 2021
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Now On Now: How Servicenow Uses Agile To Deliver Faster Results
sponsored by ServiceNow
CASE STUDY:ServiceNow needed a way to develop, deliver, and adapt software quickly while ensuring the production code quality remained high. Open up this case study to see how ServiceNow was able to fix this dilemma by adopting Agile as a development methodology, and learn how you can do the same in your organization.
Posted: 09 Mar 2021 | Published: 09 Mar 2021
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TOPICS:  IT Management

The Journey To Effective Application Portfolio Management (Apm)
sponsored by ServiceNow
WHITE PAPER:Before you can think about digital transformation, you have to consider application portfolio management (APM) first. ServiceNow defines APM as the concept of managing all technology assets as part of an integrated portfolio, allowing you to eliminate unnecessary redundancies. Learn how to start your APM journey here.
Posted: 09 Mar 2021 | Published: 09 Mar 2021
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The top 3 IT pains of the new reality and how to solve them with ITSM plus ITOM
sponsored by ServiceNow
WHITE PAPER:In today’s remote work environment, three common IT headaches have emerged. Inside this guide, unearth the causes of these pain points—and learn how to start solving them.
Posted: 09 Mar 2021 | Published: 09 Mar 2021
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ServiceNow Video 2
sponsored by ServiceNow
WEBCAST:In this video an Executive Editor at TechTarget and Sr. Director of Product Management at ServiceNow discuss what’s next for employees who will be going back into the office after the pandemic, as well as what facilities management looks like during times of crisis. Tune in now to get answers to all the FAQs.
Posted: 05 Mar 2021 | Premiered: Mar 5, 2021
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TOPICS:  IT Management

The Imperative to Manage Risk and Resilience in Real Time
sponsored by ServiceNow
RESOURCE:The Gartner web page provides a comprehensive library of resources designed to increase your understanding of the importance of operational resilience and risk management in the face of major disruptions – like COVID-19. Read on to unlock these exclusive resources.
Posted: 04 Mar 2021 | Published: 05 Jan 2021
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TOPICS:  Cybersecurity

Deliver Smart Solutions That Stay Ahead Of Evolving Expectations
sponsored by ServiceNow
WHITE PAPER:Incorporating AI into ITSM can help make service tools smarter and service teams more effective. Open up this white paper to take a look at how AI can help IT services improve performance at scale, covering three steps to faster and smarter IT service, how to find a service platform that benefits everyone and more.
Posted: 04 Mar 2021 | Published: 04 Mar 2021
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The Total Economic Impact™ Of ServiceNow Security Operations
sponsored by ServiceNow
ANALYST REPORT:With the growing complexity and volume of cyberattacks, organizations will become more vulnerable to security threats. You need security orchestration tools that can connect security and IT teams for faster and more efficient response to security incidents. Access this Forrester report to get the facts on ServiceNow’s Security Operations.
Posted: 12 Feb 2021 | Published: 30 Oct 2020
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The Total Economic Impact™ Of ServiceNow Risk And Compliance
sponsored by ServiceNow
RESEARCH CONTENT:Download this Forrester Total Economic Impact Report for exclusive insight into the efficiencies and advancements in governance, risk and compliance (GRC), vendor risk management (VRM) and business continuity management (BCM) with ServiceNow Risk and Compliance – as well as an analysis of costs.
Posted: 10 Feb 2021 | Published: 31 Jan 2021
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Turbocharge your project management office
sponsored by ServiceNow
WHITE PAPER:Project delivery is still unpredictable—in fact, it’s a growing issue. According to new industry research, more than 12% of project investment is wasted due to poor project performance. In short, PMOs are lacking the tools needed to prioritize project demands. Use this guide to explore the various ways PMOs are regaining control and visibility.
Posted: 10 Feb 2021 | Published: 10 Feb 2021
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Ensure Resiliency For Critical Healthcare It Services
sponsored by ServiceNow
WHITE PAPER:The tasks facing IT professionals have increased in just the past few years. The shift to more mobile technologies has created more systems to monitor, more points of access to sensitive information, and more workflows to maintain. Open up this white paper to explore 3 strategies you can adopt in your organization to improve your IT investments.
Posted: 10 Feb 2021 | Published: 10 Feb 2021
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3 Strategies To Reduce Costly Healthcare System Outages
sponsored by ServiceNow
WHITE PAPER:The cost of outages in healthcare can be calculated in medical staff downtime and IT hours expended. Instead of improving preparation for planned and unplanned downtime, organizations can reduce the cost of downtime by limiting how often and for how long outages occur. Open up this white paper to explore 3 strategies to help.
Posted: 08 Feb 2021 | Published: 08 Feb 2021
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Guide to going back
sponsored by ServiceNow
EBOOK:Every organization has a duty to keep their employees safe and maintain a secure, functional workplace—whether they’re planning to reopen or not. Get insight into how ServiceNow is handling their reopening process and the steps they’re taking in this eBook.
Posted: 01 Feb 2021 | Published: 01 Feb 2021
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Deliver smart, responsive IT services in an always changing world with ITSM Pro
sponsored by ServiceNow
WHITE PAPER:Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics.
Posted: 01 Feb 2021 | Published: 01 Feb 2021
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5 best practices for resilient, reliable, remote IT services
sponsored by ServiceNow
WHITE PAPER:This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.
Posted: 01 Feb 2021 | Published: 01 Feb 2021
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Five steps to a safe workplace with ServiceNow
sponsored by ServiceNow
EBOOK:Every organization has a responsibility to keep their employees safe. One of the best ways to do that is with a solution like ServiceNow’s Now Platform, which was recently upgraded to include a set of Safe Workplace applications. Read this eBook to learn more about the Now Platform and how it can help you re-open safely.
Posted: 29 Jan 2021 | Published: 29 Jan 2021
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The Human Resources Service Delivery Book of Knowledge
sponsored by ServiceNow
EBOOK:The ServiceNow K20 Digital Experience offered over 1,000 high-value online keynotes, presentations, demos, and training across 19 channels. Download this eBook to explore some of the most popular and compelling presentations from the event, and get insight on how some of ServiceNow’s biggest customers use the solution to streamline HRSD.
Posted: 29 Jan 2021 | Published: 29 Jan 2021
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Transforming risk Why digital transformation depends on integrated risk management
sponsored by ServiceNow
EBOOK:Embarking on a digital transformation without considering risk management is like doing a massive home remodel on top of a crumbling foundation – which is why IT and non-IT leaders are embracing integrated risk management (IRM) as part of their transformation. Read this e-book to learn more about IRM and it’s role in digital transformation.
Posted: 28 Jan 2021 | Published: 28 Jan 2021
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Understanding the Impact of Enterprise Service Management
sponsored by ServiceNow
EBOOK:Thanks to the superior consumer-world service experiences they receive in their personal lives, your organization’s employees now want and expect a better service experience from HR, finance, legal, IT and other parts of the business. To help you determine how to best do that, ServiceNow put together this eBook. Download your copy to learn more.
Posted: 28 Jan 2021 | Published: 28 Jan 2021
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Essential Operational Resilience
sponsored by ServiceNow
WHITE PAPER:Operational resilience is defined as ‘the ability of an organization to continue to serve its customers, deliver products and services, and protect its workforce in the face of adverse operational events by anticipating, preventing, recovering from and adapting to such events.’ View this white paper to learn 4 steps to operational resilience.
Posted: 28 Jan 2021 | Published: 28 Jan 2021
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