All resources sponsored by:

Verint Systems

5 Matches
Workforce Management Metrics: Unlock the Secrets to Growing Your Bottom Line
sponsored by Verint Systems
WHITE PAPER:Read this white paper to learn 5 impactful WFM metrics that you should be tracking in your contact center.
Posted: 17 Oct 2019 | Published: 17 Oct 2019
Get This Now


Fast-Tracking Your Journey to Workforce Engagement: Tips for Small and Medium-Sized Businesses
sponsored by Verint Systems
WHITE PAPER:Read this white paper to learn how to fast-track SMB success with a solution that boosts your workforce engagement and, in turn, the quality of your limited resource pool.
Posted: 16 Oct 2019 | Published: 16 Oct 2019
Get This Now


Cloud Contact Center: Control Your Costs, Empower Your Agents, and Create Happy Customers
sponsored by Verint Systems
WHITE PAPER:View this report to explore how the adoption of cloud technology is impacting the future of the contact center. Review the top reasons driving contact centers to invest in the cloud, and decide if cloud technology is right for your organization.
Posted: 18 Sep 2019 | Published: 31 Jul 2018
Get This Now


The Customer Experience Executive's Agenda: Minimize Customer Effort Through Intelligent Journey Management
sponsored by Verint Systems
WHITE PAPER:View this report from Aberdeen to explore the top priorities driving the CX executive's agenda. Review key building blocks firms use to minimize customer effort through intelligent journey management, and get the tools you need to successfully orchestrate your organization's customer journeys.
Posted: 18 Sep 2019 | Published: 31 Mar 2019
Get This Now


The Benefits of Workforce Management Explained to My Boss
sponsored by Verint Systems
WHITE PAPER:Many contact centers still haven't discovered the benefits of workforce management software, so managers looking to make the pitch to execs may be faced with opposition. Read this white paper to learn the numerous benefits of workforce management software, and advice on how to pitch the upgrade to your execs.
Posted: 17 Sep 2019 | Published: 17 Sep 2019
Get This Now


5 Matches
Page: 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2019, TechTarget | Read our Privacy Statement