RESOURCE:Michael O'Leary, Client Services manager at Southern New Hampshire University, sits down with Roy Atkinson, Senior Writer/Analyst at HDI to discuss the importance of supporting remote customers, including the students and staff at SNHU. Read on to see how Michael’s team provides 24x7 technical support for SNHU using LogMeIn’s support tools.
WHITE PAPER:Choosing the best remote support tool can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features. Download this buyer’s guide to help you select the best remote support tool for your organization.
WHITE PAPER:As organizations continue to expand their remote workforce and BYOD devices, remote access becomes a critical practice for ensuring smooth customer support. This report takes a closer look at the results of a recent study to provide you with the key elements that go into an effective remote access support strategy.
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