All Research Sponsored By:Microsoft

The Customer Engagement Benefits of CRM Tools
EGUIDE: In this expert e-guide, explore how Starbucks and Wal-Mart decided to shake up their customer engagement strategies, and the results of doing so. Then, uncover how CRM tools can improve much more than just customer engagement.
Posted: 17 Oct 2017 | Published: 16 Oct 2017


IoT Revamps Field Services & Customer Engagement
EGUIDE: Including insights from Andrew Leigh (VP of Alliances at Jitterbit) and Scott Amyx (CEO of Amyx+), this expert guide explores how field services can be supercharged with an integrated IoT strategy, and how the IoT enhances customer engagement for brands and marketers.
Posted: 16 Oct 2017 | Published: 16 Oct 2017


The CRM Market Today
EGUIDE: In this e-guide, uncover how Microsoft is establishing new incentives and compensation strategies to better align field sales and channel partners, and how (and why) Microsoft is planning to focus its future on Dynamics 365, AI and digital transformation. Plus, learn how new CRM tools are revolutionizing engagement.
Posted: 16 Oct 2017 | Published: 16 Oct 2017


How to Create a Successful Enterprise Mobile Security Plan
EGUIDE: Gain a stronger understanding of the 3 enterprise mobility management (EMM) security options and how to evaluate each of the top security systems to overcome the challenges of mobile app development.
Posted: 26 Sep 2017 | Published: 26 Sep 2017


How to Recognize and Prevent Mobile Security Threats
EGUIDE: Learn how to recognize and prevent mobile security threats for application development and deployment, all while discovering how to not fall victim to the 2 most common mobility challenges.
Posted: 25 Sep 2017 | Published: 25 Sep 2017


What's the Pulse on the BPM World?
EGUIDE: What is going on in the business process management (BPM) market? Why is India set up to be the next major market for BPM growth? How does BPM fit into the Internet of Things? Access this e-guide to get the answers to these questions.
Posted: 23 May 2017 | Published: 17 May 2017


7 Features ECM Systems Need for a Modern User Experience
EGUIDE: In this e-guide, expert consultant Reda Chouffani explores how to adapt ECM to handle increasing volumes of content and coordinate with cloud-based systems. Discover 7 key capabilities of modern ECM systems like robust mobility, seamless integration with LOB systems, analytics, and 4 more.
Posted: 02 May 2017 | Published: 27 Apr 2017


Healthcare Cybersecurity Must Complement HIPAA Compliance
EGUIDE: In this expert e-guide, learn how multiple healthcare organizations' cybersecurity approaches are going beyond HIPAA compliance for stronger protection.
Posted: 23 Mar 2017 | Published: 23 Mar 2017


Four Steps to Ensuring Telehealth Success
EGUIDE: Access this e-guide to discover the 4 key steps to ensuring a telehealth initiative will be successful, as shared by health IT experts from Massachusetts General Hospital in Boston.
Posted: 23 Mar 2017 | Published: 23 Mar 2017


Microsoft Dynamics 365: Changing the CRM, ERP Cloud Game
EGUIDE: With Dynamics 365 integration, Microsoft has changed the game for other CRM systems, and transformed how companies buy cloud services. In this expert guide, learn what this change spells out for the future of cloud ERP and CRM systems, and how you can leverage it in your company.
Posted: 15 Feb 2017 | Published: 08 Feb 2017

TOPICS:  CRM

How Automated Contact Services Help One Health Center Reduce Missed Appointments
EGUIDE: In this e-guide, discover how to improve communication between contact center agents and customers by integrating an automated contact service.
Posted: 14 Feb 2017 | Published: 09 Feb 2017


Microsoft Dynamics CRM: A Look at New Features and Uses
EGUIDE: This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.
Posted: 26 Jan 2017 | Published: 24 Jan 2017


The Azure IoT Suite: Connect, Analyse, Integrate
EGUIDE: Learn how Microsoft has been busy building Azure into an internet of things (IoT) platform to serve companies with connected devices. Explore the key features and challenges of this technology, and discover use cases that can provide you with better connectivity, analytics capabilities, and ease of integration.
Posted: 14 Jun 2016 | Published: 07 Jun 2016


6 Components of Mobility Management Software
EGUIDE: As enterprise mobility increases in adoption, formal mobile policy management systems are fading from the scene. In this e-guide, mobile computing expert Craig Mathias simplifies the broad range of management capabilities available for you to enable both flexibility and security.
Posted: 14 Jun 2016 | Published: 09 Jun 2016


Mastering the Top Enterprise Mobility Challenges
EGUIDE: Mobility is bringing new concerns that didn't exist with desktops. Protecting company data while staying compliant is a new challenge for IT admins. This e-guide explores how to handle the top five issues in today's mobile world.
Posted: 14 Jun 2016 | Published: 08 Jun 2016


Datasheet: SQL Server 2016
WHITE PAPER: Find out how SQL Server 2016 leads in everything from mission-critical OLTP to database security.
Posted: 10 May 2016 | Published: 10 May 2016

TOPICS:  IT Management

Contact Us: SQL Server Offer
WEBCAST: Ready to migrate to SQL Server? Discover support services that will help to smoothly and quickly begin your transition.
Posted: 10 May 2016 | Premiered: May 10, 2016

TOPICS:  IT Management

SQL Server 2016 Editions: What's New
WHITE PAPER: Learn why new editions of SQL Server offer better performance, security and BI than competitors.
Posted: 10 May 2016 | Published: 10 May 2016

TOPICS:  IT Management

Infographic: 4 Ways SQL Server Leads the Field
WHITE PAPER: From performance to security, learn how SQL Server 2016 has everything you need built in.
Posted: 10 May 2016 | Published: 10 May 2016

TOPICS:  IT Management

Preview: Microsoft SQL Server Migration Assistant
WEBCAST: Test out the migration tool to experience first-hand how SQL Server beats Oracle.
Posted: 10 May 2016 | Premiered: May 10, 2016

TOPICS:  IT Management

Business Case: The Data Management Playbook
WHITE PAPER: Data management is more crucial than ever. Learn why you must be customer-driven, and how to proactively address risk.
Posted: 10 May 2016 | Published: 10 May 2016

TOPICS:  IT Management

Gartner Magic Quadrant for BI and Analytics Platforms
WEBCAST: Find out who Gartner says leads the field in BI and Analytics platforms as the need for agility and user autonomy grows.
Posted: 10 May 2016 | Premiered: May 10, 2016

TOPICS:  IT Management

Gartner Magic Quadrant for Operational DBMS
WEBCAST: The operational DBMS market is growing as new entrants appear constantly. Discover who Gartner says now leads the field.
Posted: 10 May 2016 | Premiered: May 10, 2016

TOPICS:  IT Management

Capgemini: CLOUD Choice: A Strategic Foundation for Your Future
WHITE PAPER: Many companies move to cloud without any clear strategy. Learn how a partner makes the transition simple and successful.
Posted: 02 May 2016 | Published: 02 May 2016

TOPICS:  IT Management

Capgemini: Fueling Business Innovation Through the Power of Cloud
WHITE PAPER: Find out why using a partner ensures the best cloud foundation for your needs, now and into the future.
Posted: 02 May 2016 | Published: 02 May 2016

TOPICS:  IT Management