Siloed no more: Concrete benefits of aligning ITAM & ITSM closely

IT Service Management (ITSM) and IT Asset Management (ITAM) have historically been separate disciplines: ITSM ensures timely delivery of essential services and support, while ITAM discovers and tracks the hardware and software assets for those services.

As a result, there are separate teams, tools, and objectives that limit information and data sharing, keeping ITSM and ITAM practices isolated from one another. So, what if ITAM and ITSM were, instead, more closely aligned?

Explore the possibilities and discover 5 instances in which combining ITSM and ITAM processes, data, and insights make sense to maximize your company’s operational efficiencies and improve service delivery.

Vendor:: Ivanti
Posted:: Apr 4, 2024
Published:: Apr 5, 2024
Format:: HTML
Type:: White Paper

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