3-step roadmap for ensuring less frustrated customers

According to research, 41% of customers have contacted an organization’s customer service department over the past three days, and 63% have reached out in the last seven. However, many of these consumers find themselves frustrated by:

Unhelpful service that doesn’t resolve their issues
Service taking too long to respond or answer
Chatbots timing out or forcing them to explain the question again
And more

So, how can companies combat these issues and ensure better customer service interactions?

Browse this guide to learn more and discover the three steps you can leverage to overcome common hurdles and drive success throughout your CX teams.

Vendor:: Commify
Posted:: Feb 13, 2024
Published:: Feb 13, 2024
Format:: PDF
Type:: eBook

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