Leveraging customer feedback: The secret to better CX

When this business software organization wanted to track customer feedback and experiences in their contact center, they sought out a solution that could help them gain insight into these processes to help them improve their outcomes.

That’s when they found Cyara’s CentraCX.

Watch this short video to hear the full story and learn how this company was able to leverage Cyara’s Automated CX Assurance Platform to enhance their operations and provide better customer journeys.

Vendor:: Cyara
Posted:: Sep 29, 2023
Published:: Sep 29, 2023
Format:: HTML
Type:: Case Study

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