Measuring the Cost vs. Value of Headless Commerce
Retailers today have many different means to measure performance, but one metric that really matters is the customer experience. The truth is that if customers have to wait for your goods and services or to have an issue remedied, the longer they wait, the more likely they are to leave.
In this blog, you will learn about how total cost of ownership must be evaluated when organizations are looking to enhance or add a new e-commerce presence to their sales channels.
Read on to learn more about measuring cost versus value when it comes to headless commerce and get insights into where your investments should go.