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IDC’s 2023 research states that by 2024, 75% of enterprises will leverage cloud-based APIs that integrate UCaaS/CPaaS platforms with multichannel options to improve customer experience. And by 2025, 50% of digital organizations will augment "cloud first" with a "wireless first" multi-access network fabric.

These two statements above are just 2 of 10 predictions IDC documents in their Worldwide Future of Connectedness report, as organizations continue down the path to becoming more agile and connected enterprises.

To access all 10 predictions—and more importantly, learn how your company can capitalize on each to become a truly connected enterprise—download the report.

Vendor:

Comcast Business

Posted:

May 20, 2023

Published:

May 20, 2023

Format:

HTML

Type:

Analyst Report