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In this digital-first era, customers expect better, faster, easier everything. And banking customers are no different. To cater to this customer-centric world, challenger banks—aka digital-native banks—are fueling a new wave of digital disruption in the financial services market. But how do traditional Tier 1 banks keep up?
Download this case study to discover how Confluent’s idea to leverage microservices architectures and API-first designs helped a major fintech firm build personalized customer experiences for their bank clients.
Somerford Associates, a Confluent partner, have a strong reputation for enabling digital transformation at scale, pace and on budget, providing specialist knowledge, skills and experience to improve CX in this age of digital disruption.