This resource is no longer available

Cover Image

For healthcare organizations such as Johns Hopkins, improving the patient call center experience can be difficult.

So, when they began to struggle with their legacy systems and siloed data, it became clear that they needed to revamp their processes.

Access this case study to hear the full story and discover how Johns Hopkins was able to integrate their Electronic Health Records with their contact center for an enhanced experience for all.

Vendor:
Avaya
Posted:
Feb 10, 2023
Published:
Feb 10, 2023
Format:
HTML
Type:
Case Study

This resource is no longer available.