This resource is no longer available

Voice is still a preferred communication method for customers. A recent study showed that 40% of customers prefer a phone no matter what, and that, if there’s a complaint or dispute, 80% of consumers consider voice communication critical.

With that much on the line, you need to deliver voice communication securely.

In this article you will learn about the building blocks of powerful connections with your customers: voice communication solutions. With the right platform, you can scale your customer engagement teams with voice all while keeping costs down.

Read on to learn more about this platform and why voice communication still matters in the internet age.

Vendor:

8x8

Posted:

Feb 25, 2023

Published:

Feb 25, 2023

Format:

HTML

Type:

White Paper