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Just because customers aren’t dealing directly with a single sales agent anymore, doesn’t mean they don’t crave personalized, human-centric engagement. In fact, 81% of customers are willing to give up their personal data if it means receiving customized experiences.

The million-dollar question is, with so many channels available, which should you be using?

In this e-book, explore 4 different channels and their advantages in customer satisfaction.

Vendor:

8x8

Posted:

Feb 3, 2023

Published:

Feb 4, 2023

Format:

HTML

Type:

eBook