This resource is no longer available
Service ownership is an operating model where the people closest to the technology from a design and implementation perspective are responsible for the entire product development lifecycle.
However, in order for service ownership to truly be effective a culture shift is needed, so that ownership is not seen as a burden, but rather as a privilege.
This white paper explores the nuances of shifting to a service ownership culture, including 7 best practices for navigating the shift:
- Stay agile
- Set yourself up for success
- Don’t play the blame game
- And 4 more
Download now to discover more.