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Every year, consumers become more reliant on digital experiences to meet their needs. In June 2022, FullStory polled a cross-section of over 1,500 US consumers to learn how their spending habits are changing, their attitudes toward online shopping and how responses compared to the previous year.
Access the report to learn:
- Where consumers are spending more and less due to economic pressure
- How good (or bad) companies’ digital experiences are by industry, and how they compare to 2021
- The issues that consumers find most frustrating when shopping online
- And more