How a video engagement model reduced IT tickets by 26%

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When a leading U.S bank began to struggle with engagement throughout their restructuring process, they began to search for a solution that would allow them to launch a large video resource center for their customers, as well as self-service videos and an immersive mobile experience to help their staff.

Luckily, they found Vbrick, whose cloud-native enterprise video platform (EVP) was able to help them accelerate onboarding and engagement for both employees and users.

Access this case study to hear the full story and discover how this organization was able to unify their video capabilities and build a dual communications strategy for success.

Vendor:
Vbrick
Posted:
Nov 1, 2022
Published:
Nov 1, 2022
Format:
PDF
Type:
Case Study
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