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73% of customers have to wait a long time to reach an agent, while 66% have difficulty accessing live/human customer support, according to Northridge Group’s 2021 State of Customer Service Experience report.

Amidst unprecedented rates of customer attrition, how can teams meet rising customer service expectations without expanding their agent base?

Tap into this article to learn how the Expereo.one platform is designed to:

  • Provide businesses and users with transparent and integrated self-service capabilities
  • Enable real-time insights into network performance in a single, user-friendly dashboard
  • And much more
Vendor:
Expereo
Posted:
Aug 3, 2022
Published:
Aug 3, 2022
Format:
HTML
Type:
Blog

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