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Bad data quality is the party-crasher of a customer 360. When employees and automations don’t have the right customer insights, personalizing the customer journey gets challenging.

When Booksy, a leading beauty appointment platform provider, started looking for a solution to enable a single source of customer truth in their Salesforce, they found Plauti. The platform deduplicates and consolidates fragmented customer data and empowers sales and customer success with a unified experience within their Salesforce instance.

Read the full case study to learn how the implementation is now enabling them to exceed customer expectations.

Vendor:

Plauti

Posted:

Jun 10, 2022

Published:

Jun 11, 2022

Format:

HTML

Type:

Case Study