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Never has it been so important for manufacturers to prioritize customer service. Not only are more and more manufacturing companies now selling directly to consumers, but service expectations have also jumped sky high.

It’s simply not enough to offer quick answers; customers want and expect the best and they’re willing to go elsewhere if they don’t get it.

Access this guide to learn how your manufacturing business can create quality customer experiences, every time, by:

• Getting senior leadership on board
• Making a strong business case for quality customer service solutions
• And focusing on 5 key areas to promote high-quality experiences for agents and customers alike

Vendor:

Zendesk

Posted:

Jun 2, 2022

Published:

Jun 3, 2022

Format:

HTML

Type:

White Paper