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One of your critical digital services has gone down and the clock is ticking. You pull up an automated map of the service, and you instantly see all the applications and infrastructure components that support the service, along with their status.
You quickly pinpoint where the issue is and contact the right team to get it fixed. The crisis isn’t over, but you’ve saved hours of investigation – precious time when each minute could be costing your business thousands of dollars.
An impossible dream? It doesn’t have to be. Read this guide to explore how and why businesses around the world are relying on ServiceNow to create service visibility.