This resource is no longer available

The past year saw digital adoption skyrocket in banking —thanks to the pandemic-prompted uptake of mobile banking apps and digital payments.

But customers now expect fast, simple, and autonomous services that enable them to solve problems themselves, wherever and whenever they want. This shift has left banking professionals wondering:

• How customer journeys need to adapt
• How to ensure digital journeys are optimized for all demographics
• How automation, self-service design and AI can be used to optimize autonomous user experiences

Watch this webinar to hear from senior leaders in banking as they discuss these questions and other trends impacting the landscape of this digital-first era.

Vendor:

SAS

Premiered:

Dec 2, 2021

Format:

Video

Type:

Webcast