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Managing field service and customer service can be a challenge. If anybody knows that, it’s Hawaiian Telcom, a top telecom provider in Hawaii. Their technicians were unable to connect with other teams, lowering efficiency in completing work orders. To automate and integrate their business processes and communications, they sought a one-cloud solution.

Now, employees, their customers, and company assets are connected using AI-powered access to information, on any device.

View this case study to find out how Hawaiian Telecom transformed their customer experience and improved worker productivity to effectively meet demands and grow their business.