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As the longer-term impact of COVID-19 reshapes the retail landscape, hundreds of operational decisions need to be made even more rapidly across the value chain, and retailers will have to take advantage of new tools and business models to become more efficient and less exposed to future shocks.

The next ‘normal’ in retail will undoubtedly be digital, and it will increasingly be shaped by the adoption of the best tools for such complex decisions: artificial intelligence and machine learning technologies (AI/ML).

Google Cloud recently commissioned research including an online global survey of retailers and expert interviews to understand:

- High value AI/ML use cases for Food, Drug, Mass merchant and Speciality retailers and the potential impact they can have on the business

- Retailer experiences with implementing AI/ML including top enablers and barriers to success

- Real world success stories of retailers adopting AI/ML

To read findings from this research and get ideas for business transformation and success in the “new” normal, download your complimentary copy today.

Vendor:
Google Cloud
Posted:
Jul 19, 2021
Published:
Jul 16, 2021
Format:
PDF
Type:
Research Content

This resource is no longer available.