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As consumers take a more authoritative role in their healthcare journey, health plans must transform their approach to deliver a better member experience.

This Chilmark Research report explores how conversational AI can help health plans provide immediate, high-quality and accurate information to members and providers, improving the overall experience while driving down costs.

Vendor:

IBM

Posted:

Jun 28, 2021

Published:

Jun 9, 2021

Format:

PDF

Type:

White Paper