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In a recent consumer research study commissioned by Medallia Zingle, 80% of consumers said using text messaging to communicate with a business would make curbside pickup faster and easier. For restaurants, it could also minimize tedious processes for front-line workers already facing new safety protocols.
Text messaging platforms can make it easy for restaurants to quickly deploy and configure texting in a variety of different ways to deliver a fast and seamless curbside pickup experience.
Download the eBook to learn:
- The anatomy of a seamless curbside pickup experience in 5 steps
- How to improve guests’ experience
- Tips on how to maximize two-way communication and expedite service