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As customers spend more time on their mobile phones, they also expect sales and support teams to use the same methods. As in-store sales decrease and more brands move their businesses online, this expectation is only increasing.
For commerce brands, this means opening and sustaining their business on digital channels that are accessible and convenient for the customer. But where to begin?
In this white paper, explore how to rethink retail with conversational commerce, leading to more sales, higher customer satisfaction, and better ROI.