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More enterprises are reaping the benefits of VoIP, which include lower costs, greater platform flexibility, and the ability to call from anywhere with an internet connection.
The benefits of calling over the internet won’t be realized unless the business can monitor the call quality from the end-user’s perspective. Without that visibility, VoIP often doesn’t provide the continuous call service that companies depend on for productive workflows.
In this blog, uncover what you should be looking for when implementing a VoIP monitoring system, including:
- Easy-to-digest dashboards to track data
- Real-time performance and quality information
- Continuous 24/7 monitoring and testing capability
- And more