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In the hotel business, fielding client queries as soon as possible can be the difference between securing a reservation and not losing a customer.

For Barcelona based hotel group Hotusa Group, this meant maintaining a maximum 3 second response time when talking to customers.

Access this case study to learn about NTT Ltd.’s management of SAP on Azure, a solution that increases capacity while reduces system outages, giving organizations the flexibility and scalability they require to manage client queries.

Vendor:

NTT

Posted:

Apr 1, 2021

Published:

Nov 18, 2020

Format:

PDF

Type:

White Paper