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For telecom organizations, delivering an exceptional customer experience is as important as making sure their network is operating normally.
In fact, it’s estimated it takes $315 just to acquire a new telecom customer. That’s why it’s not surprising that so many CSPs are choosing to implement a service management solution, like ServiceNow’s.
Read this eBook to see how using ServiceNow’s solution can help CSPs:
- Automate service assurance
- Provide proactive customer care
- Create customer service checklists
- And more
- Vendor:
- ServiceNow
- Posted:
- Oct 1, 2021
- Published:
- Nov 16, 2020
- Format:
- Type:
- eBook
