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While it may seem that owning an IT service desk is a safe bet at first, there are many hidden costs, such as expensive licenses and recurring fees. With a modern solution, this may no longer be the case.
In this whitepaper, you will discover:
- How you can save 30%-50% using a SaaS solution
- How to uncover the TCO of both legacy and modern SaaS ITSM
- How the various cost factors impact the ROI
- Live examples of improved ROI