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Microsoft Teams usage has risen astronomic heights with more than 75 million active users per day.
Its simplicity and ease of use have caused businesses to move away from PBX, but this causes a disconnect between contacting those inside your organization and those outside of it.
While employees can easily contact people within their organization, without direct routing, they have to switch to a mobile or desk phone to talk to someone outside the business.
Considering integration of your business phone and Teams may be a wise decision. Read this brochure to learn about Microsoft Teams Direct Routing from FourNet.