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ITOM decisions must be based on complete data; otherwise, errors are inescapable. For example, if virtualized systems and cloud resources are not properly discoverable, problems can quickly result and impact availability.
Inside, learn about the five key ITOM enablers necessary to earn complete visibility into all areas of the infrastructure and optimized management of IT environments. These enablers include:
- CMDB
- Traditional IT resource discovery
- Cloud and virtual resource discovery
- And more