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When the unexpected happens, customers want to know they can depend on you to hear them and meet their needs.
How confident are you that your service can deliver during uncertain times to keep your business going?
In this brief, see how to evaluate your customer service, so you can identify and address broken processes and gaps.
- Vendor:
- ServiceNow
- Posted:
- Nov 18, 2021
- Published:
- Aug 28, 2020
- Format:
- Type:
- White Paper
