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Christian Aid, a global charity with over 70 years of experience, was in search of a single system that met all their communication needs.
After rolling out the hosted Microsoft Teams Phone System with direct routing, members of the Aid workforce strongly agreed that it had empowered them to work more efficiently, with 60% reporting that it was easy to make a call even though they didn’t have a physical phone.
In this case study, learn about Christian Aid’s Teams migration and the impact that it had on their:
- Telephony costs
- Collaboration
- Network performance