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Today, customer convenience is key. In fact, companies that have formal programs to manage customer effort experience average annual increases in customer satisfaction rates that are 3.9 times higher than their peers.

Read this webinar recap to get expert insight from the Aberdeen Group on how to get started on your convenience strategy and foster more customer loyalty.

Vendor:
ServiceNow
Posted:
Feb 8, 2021
Published:
Jun 24, 2020
Format:
PDF
Type:
White Paper

This resource is no longer available.