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Many customer support agents are overworked and overburdened with around the clock support, management headaches, and budget constraints. As a result, businesses are considering hiring digital staff to help ease the load.

Using intelligent virtual agents has evidence of improving user experience and boosting productivity—not to mention reducing human error. Learn more about the future of virtual agents in IT in this guide.

Vendor:

Serviceaide

Posted:

Feb 8, 2021

Published:

Jun 12, 2020

Format:

PDF

Type:

White Paper