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PTC used a patchwork of legacy on-premises systems to support their workforce and call centers. However, they wanted to standardize their system.

PTC’s search for a tool that would support both the sales team and a new call center led them to Fuze. They decided to replace their phone system with Fuze’s cloud communications platform.

Download this case study to learn about the benefits that PTC saw when implementing Fuze.

Vendor:

Fuze

Posted:

Feb 8, 2021

Published:

May 21, 2020

Format:

PDF

Type:

Case Study