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This likely isn’t the first time you’ve heard the phrase “digital transformation” – nor will it be the last. But despite the phrase’s popularity, not all organizations have achieved their digital transformation goals quite yet.
Dive into this guide to find out how ServiceNow accomplished its own digital transformation objectives over the past several years. Use their experiences and strategic choices as food for thought as you consider your own organization’s digital transformation strategy across business areas including HR, IT, and customer success.