This resource is no longer available

Companies are shifting from heavy-footprint enterprise content management suites to modern content services platforms for a multitude of reasons.

This new generation of content management enables much more than record preservation and other back-office functions — it empowers users to improve the way they search, share, collaborate and serve customers.

In this research report, Forrester Consulting evaluates the value organizations see in adopting a modern content services platform in meeting priority objectives like improving customer and employee experiences, content sharing, and digitizing business processes.

Download the report to discover key findings including:

• How organizations can utilize content to unlock the full CX potential
• How to reassess content in the face of changing landscape pressure
• And more

Vendor:

Hyland Software

Posted:

May 19, 2021

Published:

Apr 2, 2020

Format:

HTML

Type:

Resource