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B2B is a critical area for telecom—especially with enterprise technology spending on the rise, and the emergence of the cloud, IoT, big data, and other trends.
Unfortunately, instead of seizing those growth opportunities, many service providers are on the defense, trying to protect their B2B portfolio and be proactive with SLAs.
Find out how ServiceNow can help CSPs halt B2B customer churn and SLA penalties and lay the foundation for scalable growth in this white paper.