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You may have heard the term ‘interaction analytics’ floating around lately, but what exactly is it?

In this white paper, learn about interaction analytics and explore how interaction analytics can help give contact center agents and managers the tools they need to perform at their best.

Learn how interaction analytics can help:

  • Automate the QA process
  • Improve performance feedback
  • Identify and encourage best practices
  • And more
Vendor:
CallMiner
Posted:
Feb 8, 2021
Published:
Dec 31, 2018
Format:
PDF
Type:
White Paper

This resource is no longer available.

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