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The most important aim of CX improvement is to increase customer retention rates. In highly competitive sectors where product differentiation is difficult, the ability to sell products to the same customer year-to-year is paramount.

Read this white paper for all the statistics and conclusions necessary to lead your industry in CX.

Vendor:
Intrado
Posted:
Apr 1, 2021
Published:
Nov 30, 2018
Format:
PDF
Type:
Research Content

This resource is no longer available.