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Unintended outages. Difficulty meeting SLAs. A lack of reporting for issues, demand trends, and IT assets. Do these IT service management challenges sound familiar? If so, you’re not alone – and the good news is that there’s a better path forward for ITSM.
Today’s featured resource provides a blueprint for defining your services and automating your service delivery in order to lower costs and achieve greater business value. Read on to discover:
• How to tell if you need to rethink ITSM
• Proven IT service management best practices
• Success metrics and how to measure them
• And more
- Vendor:
- ServiceNow
- Posted:
- Jan 10, 2022
- Published:
- Jan 19, 2018
- Format:
- Type:
- eBook
