Choosing the Right ITSM: ServiceNow vs. Jira Service Management
By: Appfire View more from Appfire >>
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How to streamline tasks and keep teams in sync
By: Appfire
Type: eBook
This guide for Jira administrators offers strategies to streamline workflows, reduce manual effort, and keep teams synchronized. Focus areas include automating data synchronization, minimizing errors, alleviating bottlenecks, and performing bulk operations efficiently.
The guide explores automation techniques using Jira features and third-party apps, covering topics like closing parent issues, synchronizing software versions, customizing field calculations, and bulk importing users.
By implementing these strategies, teams save time, improve data accuracy, and focus on high-value work. The guide includes examples and a checklist to help admins start with automation. Optimize Jira and boost productivity.
These are also closely related to: "Choosing the Right ITSM: ServiceNow vs. Jira Service Management"
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4 steps to make Jira faster, cleaner, and easier to manage
By: Appfire
Type: Infographic
A cluttered Jira slows everything down: Long page loads, confusing workflows, and poor admin UX. Regular cleanup improves performance, usability, and security. Automation keeps it that way. Follow these 4 steps to make Jira faster, cleaner, and easier to manage.
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Hitting your automation limits? Use this simple flowchart
By: Appfire
Type: Infographic
Struggling with automation limits? It might be time to audit your rules for better performance and efficiency.
This guide offers strategies to streamline your setup:
• Evaluate if each automation is necessary or if alternatives exist
• Remove obsolete and redundant rules, especially for temporary projects
• Prioritize business-critical automations over conveniences
• Consolidate similar rules using if/else conditions
• Refine triggers and conditions to ensure automations run only when needed
• Adjust scheduling to optimize resource usage during off-peak hours
• Limit automations to specific projectsReview this guide to learn how an audit can help you overcome limits while maintaining productivity.
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Infographic: 6 conversational ticketing best practices
By: Appfire
Type: Infographic
Many organizations are still relying on old ITSM tools and ticketing systems that are unintuitive and disconnected. But thanks to conversational ticketing, employees and agents can create, manage and comment on tickets seamlessly. Discover 6 conversational ticketing best practices in this infographic.
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By: Atlassian
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Check out this e-book for the modern imperatives for creating a nimble, resilient business, as well as the 3 key concepts behind flexible innovation models.
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New CEO Guide AI Powered Teamwork
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Cost Savings and Business Benefits of Atlassian Confluence
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Discover the total economic impact of Atlassian Confluence. This in-depth study by Forrester Consulting found that Confluence can deliver a 428% ROI and $17.1M in net present value through improved team collaboration, productivity, and reduced administrative costs. Read the full white paper to learn more.
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Unlocking AI's Potential with Tailored Data Infrastructure
By: Dell Technologies & AMD
Type: White Paper
Dell Technologies' PowerEdge servers combine leading edge architectures and empirical insights with innovation, offering high performance and scalability for AI and data center applications. Download the whitepaper to learn more.
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Learn how to build a research hub for cross-team insights
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A centralized research hub streamlines analysis and speeds up decision-making. Learn three key steps: audit existing research assets, integrate with enterprise tools, and enable real-time collaboration while maintaining security. Read this e-book to discover how to consolidate insights for continuous learning across teams.
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Software upgrades ahead: Is your IT infrastructure ready?
By: Lansweeper
Type: White Paper
This whitepaper addresses challenges in IT infrastructure upgrades, focusing on visibility, compliance, shadow IT, and cost management. It provides strategies for overcoming these obstacles, using the Windows 10 end-of-life transition as an example. Read the full whitepaper to learn how to transform your IT infrastructure upgrade process.
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Discover strategies to boost revenue and customer lifetime value
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Type: White Paper
This white paper explores monetization strategies, focusing on converting customer engagement into revenue. It addresses challenges, use cases, and steps for success, highlighting personalization, cross-channel messaging, and real-time engagement. Learn to optimize monetization and drive long-term customer value by reading this paper.
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Retention in Action Creating Lasting and Lucrative Connections with Customers
By: Braze
Type: White Paper
This white paper explores strategies for lasting customer connections and retention. It covers the business impact, cross-industry challenges, and effective campaigns. Learn to personalize messaging, use gamification, and optimize onboarding to boost loyalty. Read for insights on building a successful retention program.
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Loyalty in Action Delivering Customer Experiences that win Hearts and Wallets
By: Braze
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This white paper explores how brands can cultivate customer loyalty through personalized experiences, teamwork, and value demonstration. It offers strategies to overcome loyalty challenges and provides case studies of successful programs. Learn how to win hearts and wallets by reading this guide on building lasting customer relationships.
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Bridging the Gap Between Appointment Data and Ad Campaigns
By: Freshpaint
Type: eBook
Unlike ecommerce, where marketers optimize in real time with purchase data, HIPAA and other restrictions make it hard to link marketing to key patient actions like attending an appointment. The result? Guesswork, making it harder to prove ROI, secure investment, and drive growth. Access this e-book to learn more.
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How HR Experts Speed Retail Warehouse Hiring
By: Checkr
Type: White Paper
Retailers face challenges in hiring enough warehouse workers, especially during peak seasons. Learn how HR experts can speed up retail warehouse hiring by optimizing job listings, offering flexible schedules, and leveraging technology to streamline the hiring process. Read the full white paper to discover more tips.
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Combat Retail Theft With 4 Strategic Hiring Tactics
By: Checkr
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Retail theft is a growing concern for businesses. This white paper explores four strategic hiring tactics to help combat shrinkage and theft, including speeding up hiring, using candidate-focused background checks, and fostering an engaged employee culture. Learn more by reading the full white paper.
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Upgrade your background check process for high-volume hiring success
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New report reveals password trends from 1 billion stolen credentials
By: SpecOps and Outpost24
Type: Research Content
This report analyzes over 1 billion malware-stolen passwords, revealing alarming trends. Despite security awareness, users still create weak passwords like "123456" and "admin." Read on to examine how malware like Redline, Vidar, and Raccoon Stealer could impact organizations like yours and the current password security trends therein.
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Retail HR Insights: Strategies for Hiring and Retaining Top Talent
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Type: Research Content
Retail HR leaders share strategic insights on tackling key challenges in 2025, from addressing high turnover and labor shortages to leveraging digital transformation. Learn how they plan to build resilient, future-ready HR functions. Read the full survey report.
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Manufacturing Background Check Strategies for Faster Hiring
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Type: White Paper
Streamline your manufacturing hiring process with AI-powered background checks. Learn how to create a seamless candidate experience, automate compliance workflows, and integrate with your HR tech stack. Read the full checklist to modernize your background screening.
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How To Deploy A Password Policy
By: SpecOps and Outpost24
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3 strategies to reduce candidate dropoff in hospitality hiring
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The hospitality background check playbook
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Type: White Paper
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Improve hospitality hiring with AI-powered background checks
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Growing opportunities for the IT channel in the AV market
By: Shure Inc
Type: White Paper
With 44% of today’s employees reporting that they’re not satisfied with their communication equipment for teamwork, it has become critical for organizations to invest in workplace communication and collaboration technology. But what exactly should IT leaders be investing in? Browse this white paper to learn more.
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Unlock HRs strategic potential with smarter background checks
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Type: Research Content
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How to Redesign Retail Background Checks for Improved ROI
By: Checkr
Type: White Paper
Retail HR leaders face challenges like high turnover and seasonal hiring. Learn how to build a tech-forward background check program that improves hiring ROI, reduces risks, and enhances the candidate experience. Read the white paper to discover six strategies for redesigning your retail background checks.
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Overcoming the talent shortage: 5 strategies for success
By: Checkr
Type: White Paper
Manufacturers face a talent shortage as an aging workforce retires. To combat this, organizations are looking for new ways they can attract younger workers with flexible schedules, development opportunities, and a focus on social impact. Read the white paper to learn more.
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4 insights on talent acquisition and the future of HR
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Type: Research Content
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4 key insights for the future of HR in hospitality
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Type: Research Content
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How modern SIEM platforms are evolving to meet security challenges
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AI-powered Business Applications – Critical to Competitive Edge
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From Automation to Orchestration: The Future of AI-Powered Customer Experience
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Top 4 market forces impacting the cybersecurity strategies of software companies and investors
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Discover what's next in global identity verification approaches
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Enterprise Strategy Group (ESG): The state of zero trust
By: Portnox
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89% of cybersecurity professionals expect their organizations’ zero-trust support spending to increase over the next 12-18 months. In this infographic, TechTarget’s Enterprise Strategy Group (ESG) compiles key findings from a recent study to paint a picture of the current zero-trust landscape. Download now to learn more.
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From Design to Discovery: Mastering API Development
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