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A New World of Workplace Assistance

Large language models (LLMs) like ChatGPT offer revolutionary potential for data-driven decisions. However, concerns loom over data privacy, accuracy, and confidentiality breaches. With 43% of professionals using ChatGPT for work (Employee Benefits News), ensuring secure and efficient usage becomes paramount.

This e-book advocates leveraging virtual agents as gatekeepers to LLMs. Instead of outright bans, virtual agents can:

• Verify policy adherence around LLM use

• Enhance employee productivity, satisfaction, and cost-efficiency

• Seamlessly integrate with third-party apps for enhanced help desk automation

These are also closely related to: "A New Era of Generative AI for Everyone"

  • Can AI take education to a new level?

    In this week’s Computer Weekly, we examine how large language models are being used to teach, support and assess students, enhancing education rather than impairing it. We look at how the AI revolution is impacting the semiconductor sector as the big tech companies put off server upgrades. And we find out how generative AI is changing the way enterprise software works. Read the issue now.

  • What generative AI's rise means for the cybersecurity industry

    ChatGPT's cultural and economic ascent in recent months has led to an interest in generative AI as a whole, and that moment has included cybersecurity. However, experts differ on whether the moment is more steeped in marketing or emerging technology.

    Some say the rise of generative AI was the result of marketing more than actual technology advancements, and others said that generative AI like ChatGPT is leading to a watershed moment.

    Download this article to know more.

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  • Generative AI ethics: 8 biggest concerns and risks

    Generative AI is upending business models and forcing ethical issues like customer privacy, brand integrity and worker displacement to the forefront. These risks require a clearly defined strategy, good governance and a commitment to responsible AI. A corporate culture that embraces generative AI ethics must consider these eight important issues.

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  • Why AI adoption is a strategic imperative

    In this eBook, you’ll learn about AI’s multifaceted nature, its historical evolution, and its potential business impact. Embracing AI is not just an option for businesses—it is a strategic imperative. Dive into the eBook to learn about:The history of AIWhy businesses rapidly adopt AIHow AI benefits organizations

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  • Gen AI and data: 5 trends to know to succeed

    Today, generative AI is all the rage. However, gen AI tools are essentially functionless without the proper data to power them. Dig into this white paper to learn more.

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  • Computer Weekly – 30 January 2024: Tech companies warn EU over encryption plans

    In this week's Computer Weekly, tech companies are calling on the European Commission to rethink plans to weaken internet encryption – we explore the issues. We talk to credit rating agency Moody's about why it thinks now is the time to invest in quantum computing. Read the issue now.

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  • Computer Weekly – 26 September 2023: Preparing for post-quantum cryptography

    In this week's Computer Weekly, our latest buyer's guide assesses the challenges for cryptography in the emerging era of quantum computing. Google Cloud experts explain how the internet giant is preparing its datacentres for a world of AI. And we examine the privacy, compliance and backup issues from generative AI. Read the issue now.

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  • Top trends shaping APAC's tech landscape in 2024

    While GenAI is not expected to supersede other IT priorities such as cloud, application development and cyber security, it will augment those areas by making it easier to build software and improve cyber resilience. In this round-up, we review some of the key IT trends that are likely to shape the industry across the region in 2024.

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  • Discover how to deliver trusted AI innovation at scale

    While there are a variety of strategies for unlocking the potential of AI, 3 emerging use cases stand out as high-value investments that can help organizations maximize their AI capabilities. Read on to learn about 3 steps you can take to establish powerful AI strategies for your business.

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  • Explore the rise of AI and ChatGPT in software testing

    Explore this eBook to learn how AI and ChatGPT are transforming software testing. Learn about the benefits and limitations of using these technologies, as well as best practices for deploying them successfully. Download the e-book to discover the rise and impact of AI in the world of software testing.

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  • Security leader’s guide to AI-based scams

    The capabilities of large language models (LLMs) and generative AI are rapidly evolving. This white paper describes how hackers are utilizing generative AI to fuel cyberattacks, scams, and other social engineering related threats. Read on to learn more.

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  • Adapting to tomorrow's threat landscape: AI & security

    During a recent Infosecurity Magazine webinar, in partnership with SCC, a panel of experts discussed how AI-powered solutions are reshaping vital cybersecurity roles.This white paper presents a summary of this session, presenting best practices for implementing AI tools into existing architecture. Read on to learn more.

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  • Azure OpenAI: The essential guide for IT managers

    Download this e-Book for a guide through the essential features and functions of Azure AI services, including its potential applications and the substantial benefits it can offer your organization.

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  • How to maximize data utilization with generative AI

    To streamline information retrieval and analysis and empower business analysts to unlock the full potential of their data, a global leader in the snack industry decided to invest in a generative AI-driven solution designed to revolutionize information management. Read on to learn how the business unlocked greater levels of data utilization.

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  • Generative AI on AWS for the Federal Government

    Generative AI has the potential to help your government organization innovate faster to reinvent citizen experiences and government applications. Read the public sector innovation brief Maximize the Business Value of Generative AI to learn the fundamentals of and how to use generative AI to gain the most value.

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  • Computer Weekly – 6 February 2024: Generative AI – an early adopter's experience

    In this week's Computer Weekly, as IT leaders start to implement GenAI in their organisations, we look at the experiences of one early adopter. Our latest buyer's guide examines the key security trends for 2024. And Microsoft's head of identity talks about a future without passwords. Read the issue now.

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  • Gen AI for government agencies: Quick guide

    Generative AI presents possibilities and risks to businesses in every industry, including government and public agencies. So, how can those agencies embark on gen AI journeys while maintaining public trust and protecting citizens’ data? Review this 7-page white paper for insights.

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  • Improve business outcomes with generative AI

    Generative AI has taken the industry by storm, with nearly everyone imagining how the powerful technology will transform the future of business. But looking beyond the hype, what is the real potential of generative AI? Download this e-book to unlock key insight into the state of generative AI, including answers to the most prevalent questions.

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  • Cutting through the AI hype with actionable strategies

    This white paper addresses the hesitation many executives feel amidst the AI craze, highlighting the opportunities AI presents and the complexities to consider. Although it may be too early to adopt AI across all your operations, it’s also too late to not use any. Read on to learn how you can operationalize AI for your business.

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  • Implementing GenAI: Use cases & challenges

    The use cases of generative AI are wide-ranging and have the potential to impact nearly all areas in business and IT. In this e-guide on generative AI, learn how to put the technology to work in business applications, DevOps and IT, as well as manage implementation challenges and risks.

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  • CW APAC – Tech Career Guide: Artificial intelligence

    Artificial intelligence roles abound in the era of digitisation. In this handbook, focused on AI in the Asia-Pacific region, Computer Weekly looks at AI ethics, how to make it as a machine learning engineer, Accenture's push for tech talent and cyber security research lab advice.

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  • How to wrangle your data and enable AI success

    How can you solve the challenges of data management at scale? In this white paper, you’ll discover how a unified data fabric platform can provide the visibility needed to effectively manage heterogeneous data types across locations. Read on to learn how you can gain control of your data and enable AI success.

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  • CW APAC, June 2023 – Trend Watch: Artificial Intelligence

    Businesses the world over are exploring ways to use artificial intelligence in their operations. In this handbook, Computer Weekly looks at the issue of ethics in AI, what lab-grown neurons could mean for the technology, how an Indian agritech is helping firms maximise crop yields, and how to find winning AI use cases. Read the issue now.

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  • 10 prompt engineering tips and best practices

    Generative AI is finally coming into its own as a tool for research, learning, creativity and interaction. Asking the right questions is key to using generative AI effectively. Learn 10 tips for writing clear, useful prompts, including mistakes to avoid and advice for image generation.

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  • Trend Watch: Generative AI in APAC

    Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it's being deployed in healthcare, Australia's GenAI journey, the technology's relationship with the cloud and Red Hat's issues with source code.

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  • AI security study: 1,800 security practitioners’ insights

    With the participation of 1,800 security leaders and practitioners, Darktrace recently conducted a study with the aim of better understanding the state of AI in cybersecurity, understanding the role AI is playing in threat ideation and development, as well as security implementation. Download the report now to learn more.

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  • Get started with generative AI on AWS for the federal government

    Read the eBook Get started with generative AI on AWS to help guide your organization towards effective, responsible generative AI applications that maximize mission value.

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  • Get started with generative AI on AWS for state and local government

    Read the eBook Get started with generative AI on AWS to help guide your organization towards effective, responsible generative AI applications that maximize mission value.

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  • 9 business applications of AI/ML

    Navigating the complex landscape of artificial intelligence (AI) and machine learning (ML) adoption can be a daunting task, often leaving companies uncertain about the right starting point. Look no further than this white paper, which dissects 9 top business applications of AI, specific uses by industry, and more.

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  • Essential strategies for overcoming the AI skills gap

    Read on to discover the essential strategies to overcome the AI skills gap, and find out how InterSystems can help you uncover what may be holding your AI initiatives back.

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  • Computer Weekly – 15 August 2023: How does your salary stack up?

    In this week's Computer Weekly, we reveal our annual salary survey, comparing IT professionals' pay and attitudes to their job – how does yours stack up? The new digital chief at DWP discusses AI, data modernisation and shaking up the tech behind the benefits system. Read the issue now.

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  • What is generative AI? Everything you need to know

    Despite recent breakthroughs, gen AI is still in the early phases of creating readable text and stylized graphics. Still, the progress so far is encouraging, and many organizations believe in gen AI’s potential to fundamentally change enterprise technology and how businesses operate. Download this e-guide now to learn why.

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  • Computer Weekly – 14 November 2023: The UK AI Safety Summit – what did it achieve?

    In this week's Computer Weekly, we look back at the UK government's AI Safety Summit and assess what it achieved – and what it didn't. Our latest buyer's guide examines the future of business software and modernising legacy applications. And we find out how the UK PSTI Act aims to protect your smart devices. Read the issue now.

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  • 10 realistic business use cases for ChatGPT

    In the rapidly evolving landscape of AI and natural language processing, ChatGPT has emerged as a powerful tool with myriad potential applications. In a corporate context, it's crucial to determine the most pragmatic and pertinent applications for specific business needs. Consider these 10 business use cases.

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  • Computer Weekly – 18 July 2023: Soaring ahead with data at Rolls-Royce

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  • Why you need an AI platform to scale generative AI

    This short flipbook highlights the four main pathways to scaling Generative AI, with pros and pitfalls of each. Plus, get Dataiku’s recommendation for the most logical approach to ensure a future-proofed Generative AI strategy.

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  • CISO Success Stories

    The cyber threat landscape facing chief information security officers (CISOs) has morphed into a rapidly evolving beast, fuelled by the breakneck pace of digital transformation. In this e-guide, delve into the unique pressures faced by CISOs in technology and other industries, and how they are rising to the challenge.

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  • Generative AI

    While the transformative potential of Generative AI technology is evident, businesses must exercise caution and prioritize human leadership when integrating Generative AI into their operations. Read on to learn why it’s crucial to harness AI’s potential responsibly and sustainably and how your organization can accomplish it.

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  • MicroScope – October 2023: Automating repetition in storage and backup management

    In this issue, we explore how the growing hype of generative artificial intelligence is set to make change in the storage and backup management world, as well as the concerns and limits of the technology. Also, read about the importance of getting MSSPs and suppliers on the same page, and how SSC is moving to meet customer needs.

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  • Computer Weekly – 16 May 2023: Microsoft and Google go into battle for enterprise AI

    In this week's Computer Weekly, as developments in generative AI accelerate, Microsoft and Google have each unveiled plans around enterprise applications. Nobody doubts the importance of digital transformation – but experts say it won't work without cultural change as well. Read the issue now.

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  • Supporting AI workloads from edge to data center to cloud

    To answer your call for powerful servers that can meet your AI requirements, Hewlett Packard Enterprise and NVIDIA® leverage industry-leading server innovation and world-leading AI expertise to deliver HPE ProLiant Gen11 servers

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  • Unlock the potential of Generative AI for your business

    To take advantage of what GenAI can do, it’s important to understand the context of how AI tools work and gain a vision for exactly how they can be used. In this e-book, discover how GenAI can enhance your business processes, improve decision-making, drive innovation and more. Read on to learn how you can unlock the full potential of GenAI.

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  • 5 questions to ask about virtual agents

    Help desk automation is an imperative for IT service management (ITSM) to ensure workforce productivity without sacrificing employee satisfaction. With that in mind, you may be considering ServiceNow Virtual Agent to automate your service desk.This e-book will help you with your evaluation process. Read on to learn more.

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  • MicroScope – December 2023: What does the future hold for Industry 5.0?

    In this issue, we explore the future of Industry 5.0 to discover whether it's truly a tech revolution or just the next step in what has been promised since Industry 4.0. Also learn more about the risks and impacts of generative AI on data compliance and compliance, as well as seven steps you should take to engage customers while providing services

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  • Build security for generative AI in federal government

    The potential for massive improvement to productivity and the citizen experience has organizations rushing to deploy generative artificial intelligence (AI) applications. In the public sector eBook you will discover how to begin envisioning and implementing protective measures for your generative AI workloads.

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  • CW APAC – Trend Watch: Datacentres

    Sustainability targets are becoming more pertinent than ever. In this handbook, focused on datacentres in the Asia-Pacific region, Computer Weekly looks at how firms are approaching the topic, why STT GDC is building its largest datacentre in the Philippines, OVHCloud's India project and the impact of generative AI.

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  • Computer Weekly – 16 January 2024: All eyes are on the Post Office scandal – at last

    In this week's Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at plans to quash convictions and analyse Fujitsu’s role in the scandal. Read the issue now.

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  • A CEO’s perspective: Data security necessities

    As the digital landscape rapidly transforms, so must your data security strategy. But how should your strategy change? In this e-book, unlock insights from Cyera’s Co-Founder and CEO, Yotam Segev, who has 15+ years of experience in the software industry.

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  • Computer Weekly – 20 February 2024: Flying into cloud – EasyJet's journey out of the datacentre to AI

    In this week's Computer Weekly, we find out how EasyJet fills an aircraft every 10 seconds while migrating to the cloud and introducing AI. There's only 283 years to go until we have a diverse IT workforce – we find out why. And we examine how the UK anti-trust investigation into the cloud market could hit the big hyperscalers. Read the issue now.

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