How AI leads to faster, cheaper, better IT services
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Customer expectations are changing: What to do about it
By: ServiceNow
Type: eBook
As technology evolves, today’s customers are evolving with it. However, because this change is happening so rapidly, it can be difficult to balance changing customer demands with your organizational objectives and limitations.
In this eBook, you will learn how to deliver great customer experiences while reducing costs, along with helpful tips for seamless selling and servicing, as well as the benefits of frictionless banking, which helps both maximize engagement and revenue streams.
Read on to learn how today’s leading organizations are utilizing the right technology solutions to meet and exceed new customer expectations while still finding ways to cut down on expenses and inefficiencies.
These are also closely related to: "How AI leads to faster, cheaper, better IT services"
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How IT can boost employee and customer experience initiatives
By: ServiceNow
Type: eBook
In the hurry to get ahead, your customer and employee experiences could be falling behind.
Fortunately, it’s possible to achieve technological change while elevating employee and customer experiences. In fact, your IT organization could be the catalyst for this. With the right tools, you can improve employee productivity with automation and increase customer satisfaction with reliable services.
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Top 5 imperatives for supporting EX and CX with IT
By: ServiceNow
Type: eBook
Whether your organization is focused on maximizing the technology and tools that are already in-house or investing in newer innovation strategies, there are a variety of initiatives you can deliver on to create a more positive employee and customer experience.
In this e-book, you’ll learn how, with the right strategy, IT leaders can empower employees, accelerate service delivery, and drive innovation - ultimately transforming the business. You’ll also find the top 5 imperatives for supporting EX and CX with IT.
Read on to discover how a unified platform can help you can boost employee productivity and customer satisfaction with efficient digital experiences.
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The secret to driving growth and reducing costs in HR
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Customer Insights: Employee Experience Testimonials
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Proactive Field Service Roadmap: 5 Key Priorities
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How NASCAR (and other organizations) leverage automation
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Empowering your employees to do more: CHRO’s roadmap
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3 paths to faster growth with low code development
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Your roadmap for automating security processes
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Top 3 issues for today’s security operations teams
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Your checklist for generative AI field service use cases
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How Your Next Technology Decision Could Impact Your ESG Goals
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Improve risk management by connecting business & IT
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Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.
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The secret to a more unified and seamless procurement experience
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3 ways to accelerate productivity and innovation in the enterprise
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A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
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Speeding up vulnerabilty detection with automation
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Same cyberthreat, different story
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How to accelerate your risk and compliance initiatives—and get to value faster
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3 pillars for transforming risk & compliance management
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Spend smarter with the ultimate approach to ITAM
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Business Value of ServiceNow HR Service Delivery
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Why leverage low-code with gen AI?
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