NWN Carousel and Cisco Deliver the Future of Hybrid Work, Today
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CX & retail: Modernizing strategies for customer loyalty
By: Webex by Cisco
Type: eBook
When 75% of consumers report that they prefer to use messaging channels for customer service over other alternatives, it’s critical for companies to prioritize conversational messaging to improve their customer engagement.
However, with so many channels available, many organizations can struggle with knowing where to begin.
This guide can provide you with in-depth insight into today’s top channels, offering an overview of their different benefits and capabilities and tips for how you can best meet your customer’s expectations.
Dig into the guide to learn more.
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