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Deloitte RPA Case Study: How Deloitte Reduced Preparation Time From Days to minutes with RPA software

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Deloitte Global CIO Survey 2018 – UK Edition

CIOs may need to re-arrange their talent model to support digital transformation and rebalance their organisation’s technology capabilities as new innovations come to market.

This is a critical moment for the 55% of CIOs whose primary role is to maintain technology infrastructure – a role that will likely become obsolete. The report identifies the traits they need to shift to leading business growth and digital transformation.

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  • Deloitte CIO survey 2016-2017 – UK Edition

    Deloitte’s 2016–2017 global survey of CIOs, UK edition, takes a step forward in understanding of how CIOs create legacy - the value and impact technology leaders deliver to their organisations.

    The survey explores the extent to which CIO personality traits (“nature”) influence legacy more or less than technology capabilities (“nurture”). It also explore the gaps between IT capabilities and business expectations and the agility of CIOs to realign their capabilities to their business needs. Finally, it analyses the idea of the “digital iceberg” and how CIOs are better positioned than any other occupant of the C-suite to drive digital across the entire organisation.

    The survey uncovered a shift in business priorities from “business performance” to “customers,” with 57% of CIOs choosing “customers” as their top priority, compared to 45% in last year’s survey. “Customer” remained the top priority for eight of the 10 industries represented in the survey. However, only 45% of CIOs stated their information technology organisation is involved in delivering customer experience through IT capabilities, and 28% of CIOs feel their IT organisations are below average in their digital skill sets.

  • RPA vs. BPM: How are they different?

    Robotic process automation and business process management are complementary partners in driving digital transformation initiatives. RPA has received a lot more publicity in recent years, but BPM is an essential discipline and a key enabler in scaling RPA projects.

    RPA differs from BPM in several ways, but most significantly, RPA automates a specific set of tasks while BPM determines what tasks to automate and the steps needed to eliminate and consolidate those tasks.

    In this e-guide, we look into the main differences between these process-oriented initiatives and how they can complement each other when planning, automating and improving key business operations.

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